Loading... Please wait...

Returns Policy

Returns Policy

We understand that you may find with an on-line order that the style or colour of the product is not to your liking. If this happens you can return the item to us for a refund, a credit or for exchange. In such a case refunds will cover the cost of the goods ordered, but not the postage charge.


How to return goods

Notify us of your intention to return the goods within three days of the arrival of your order.

Return the goods in the same condition that they arrived in with all labels intact.

Enclose a note with your order telling us if you would like a refund, credit or exchange.

If you would like a refund tell us how this should be processed.

Refunds can be processed by Pay Pal, and if you did pay by this method then no card details need be sent. However if you would like it to be paid directly to another card please enclose details or your NZ bank account number.

Send to:


The Tin Shed

809 Rangitata-Orari Bridge Highway

22 R.D.

Geraldine 7992

New Zealand

Returns in Case of Packing Error or Faulty Product

We do endeavour to package all orders correctly and send faultless goods but we know that human error does intervene at times and we do apologise for that. When this does occur we will do everything possible to rectify the situation. We will refund in full, replace, or exchange the goods and any postage charges.

Please notify us immediately if this does occur.

Let us know if you require a refund or replacement item. If you have not paid using Pay Pal you may need to supply your NZ bank account number or card details in case of a refund.

Please send to the return address as shown above.



The Tin Shed
809 State Highway 79
South Canterbury
New Zealand

Phone: +64 3 693 9416
Freephone: 0508 504 006 (within NZ)
Fax: +64 3 693 9531
Email: tinshed@paradise.net.nz


Sign up for our newsletter and stay up to date with new products and special offers